Privacy Policy
Your privacy is our priority. Learn how we protect your personal information.
Quick Overview
Information We Collect
Personal Information
- Full name and contact details (email, phone number)
- Passport information and citizenship
- Travel dates and destination details
- Date of birth and age verification
Payment Information
- Credit card details (processed securely through encrypted payment gateways)
- Billing address information
- Transaction history and payment confirmations
Technical Information
- IP address and browser information
- Device type and operating system
- Website usage analytics and cookies
How We Use Your Information
Primary Uses
- Processing insurance applications
- Issuing policy documents
- Handling claims and customer support
- Compliance with Ukrainian legal requirements
Secondary Uses
- Improving our services and user experience
- Sending policy updates and important notifications
- Fraud prevention and security monitoring
- Marketing communications (with your consent)
Data Protection & Security
Encryption & Security
All data is encrypted using industry-standard 256-bit SSL encryption. Our servers are hosted in secure, certified data centers with 24/7 monitoring.
Access Controls
Only authorized personnel have access to your data, and all access is logged and monitored. We use multi-factor authentication and regular security audits.
Data Retention
We retain your data only as long as necessary for legal and business purposes. Personal data is automatically deleted after 7 years unless required by law.
Your Rights
GDPR Rights
- Right to access your personal data
- Right to rectify incorrect information
- Right to erasure ("right to be forgotten")
- Right to data portability
Additional Rights
- Right to object to processing
- Right to restrict processing
- Right to withdraw consent
- Right to lodge a complaint
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
Company Information
LIMITED LIABILITY COMPANY "WELCOME TO UKRAINE" (LLC "WELCOME TO UKRAINE")
Ukraine, 03151, Kyiv, Ushinsky str, bldg. 40, office 302
USREOU code 44559356
Tel: +380 93 542 67 32
For specific privacy concerns: support@insurance-ukraine.com