Terms of Use
Please read these terms carefully before using our insurance services.
Agreement Overview
By accessing and using Insurance-Ukraine.com, you agree to be bound by these Terms of Use. These terms govern your access to and use of our website and insurance services.
1. Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.
If you do not agree with any part of these terms, you must not use our services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page.
2. Service Description
Insurance-Ukraine.com provides health insurance policies for travelers to Ukraine. Our services include:
- Online insurance application processing
- Instant policy issuance and delivery
- Customer support and claims assistance
- Policy management and documentation
All insurance policies are underwritten by licensed Ukrainian insurance companies and comply with local regulations.
3. User Responsibilities
Accurate Information
You must provide accurate, complete, and current information when applying for insurance. False information may void your policy.
Compliance
You agree to comply with all applicable laws and regulations when using our services and traveling to Ukraine.
Account Security
You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
4. Payment Terms
All payments must be made in full at the time of policy purchase. We accept major credit cards and secure payment methods.
Prices are displayed in EUR and include all applicable taxes and fees.
Payment processing is handled by certified, PCI-compliant payment processors to ensure your financial information is secure.
5. Limitations of Liability
Insurance-Ukraine.com acts as an intermediary between customers and licensed insurance providers. We are not liable for:
- Claims disputes or coverage decisions made by insurance providers
- Delays in policy processing due to third-party systems
- Changes in visa requirements or travel restrictions
- Technical issues beyond our reasonable control
Our liability is limited to the amount paid for the insurance policy.
6. Termination
We reserve the right to terminate or suspend access to our services at any time, without prior notice, for conduct that we believe violates these Terms of Use.
Upon termination, your right to use our services will cease immediately, but any valid insurance policies will remain in effect according to their terms.
Contact Information
If you have any questions about these Terms of Use, please contact us:
Company Information
LIMITED LIABILITY COMPANY "WELCOME TO UKRAINE" (LLC "WELCOME TO UKRAINE")
Ukraine, 03151, Kyiv, Ushinsky str, bldg. 40, office 302
USREOU code 44559356
Tel: +380 93 542 67 32
Email: info@insurance-ukraine.com
Support: support@insurance-ukraine.com